On an otherwise uneventful morning, the life of the operations guy got… interesting.
What were supposed to be a routine morning got hectic because the database refused to operate normally. To be more exact, the database refused to load a file. RavenDB is generally polite when it run into issues, but this time, it wasn’t playing around. Here is the error it served:
---> System.IO.IOException: Could not set the size of file D:\RavenData\Databases\Purple\Raven.voron to 820 GBytes
---> System.ComponentModel.Win32Exception (665): The requested operation could not be completed due to a file system limitation
Good old ERROR_FILE_SYSTEM_LIMITATION, I never knew you, because we have never run into an error with this in the past.
The underlying reason was simple, we had a large file (820GB) that was too fragmented. At some point, the number of fragments of the file bypassed the maximum size of the file system.
The root cause here was probably backing up to the same drive as the database, which forced the file system to break the database file into fragements.
Just a reminder that there are always more layers into the system and that we need to understand them all when they break.
More posts in "Production postmortem" series:
- (07 Jan 2021) The file system limitation
- (23 Mar 2020) high CPU when there is little work to be done
- (21 Feb 2020) The self signed certificate that couldn’t
- (31 Jan 2020) The slow slowdown of large systems
- (07 Jun 2019) Printer out of paper and the RavenDB hang
- (18 Feb 2019) This data corruption bug requires 3 simultaneous race conditions
- (25 Dec 2018) Handled errors and the curse of recursive error handling
- (23 Nov 2018) The ARM is killing me
- (22 Feb 2018) The unavailable Linux server
- (06 Dec 2017) data corruption, a view from INSIDE the sausage
- (01 Dec 2017) The random high CPU
- (07 Aug 2017) 30% boost with a single line change
- (04 Aug 2017) The case of 99.99% percentile
- (02 Aug 2017) The lightly loaded trashing server
- (23 Aug 2016) The insidious cost of managed memory
- (05 Feb 2016) A null reference in our abstraction
- (27 Jan 2016) The Razor Suicide
- (13 Nov 2015) The case of the “it is slow on that machine (only)”
- (21 Oct 2015) The case of the slow index rebuild
- (22 Sep 2015) The case of the Unicode Poo
- (03 Sep 2015) The industry at large
- (01 Sep 2015) The case of the lying configuration file
- (31 Aug 2015) The case of the memory eater and high load
- (14 Aug 2015) The case of the man in the middle
- (05 Aug 2015) Reading the errors
- (29 Jul 2015) The evil licensing code
- (23 Jul 2015) The case of the native memory leak
- (16 Jul 2015) The case of the intransigent new database
- (13 Jul 2015) The case of the hung over server
- (09 Jul 2015) The case of the infected cluster