Production postmortemThe data corruption in the node.js stack

time to read 3 min | 415 words

A customer called us, complaining that RavenDB isn’t supporting internationalization. That was a big term to unpack. It boiled down to a simple issue. They were using Hebrew text in their system, consuming us from a node.js client, and they observed that sometimes, RavenDB would corrupt the data.

They would get JSON similar to this:

{ “Status”: "�", “Logged: true }

That… is not good. And also quite strange. I’m a native Hebrew speaker, so I threw a lot of such texts into RavenDB in the past. In fact, one of our employees built a library project for biblical texts, naturally all in Hebrew. Another employee maintained a set of Lucene analyzers for Hebrew. I think that I can safely say that RavenDB and Hebrew has been done. But the problem persisted. What was worse, it was not consistent. Every time that we tried to see what is going on, it worked.

We added code inside of RavenDB to try to detect what is going on, and there was nothing there. Eventually we tried to look into the Node.js RavenDB client, because we exhausted everything else. It looked okay, and in our tests, it… worked.

So we sat down and thought about what it could be. Let’s consider the actual scenario we have on hand:

  • Hebrew characters in JSON are being corrupted.
  • RavenDB uses UTF-8 encoding exclusively.
  • That means that Hebrew characters are using multi byte characters

That line of thinking led me to consider that the problem is related to chunking. We read from the network in chunks, and if the chunk happened to fall on a character boundary, we mess it up, maybe?

Once I started looking into this, the fix was obvious:

image

Here we go: ‍!

This bug is a great example of how things can not show up in practice for a really long time. In order to hit this you need chunking to happen in just the wrong place, and if you are running locally (as we usually do when troubleshooting), the likelihood you’ll see this is far lower. Given that most JSON property names and values are in the ASCII set, you need a chunk of just the right size to see it. Once we know about it, reproducing it is easy, just create a single string that is full of multi byte chars (such as an emoji) and make it long enough that it must be chunked.

The fix was already merged and released.

More posts in "Production postmortem" series:

  1. (12 Dec 2023) The Spawn of Denial of Service
  2. (24 Jul 2023) The dog ate my request
  3. (03 Jul 2023) ENOMEM when trying to free memory
  4. (27 Jan 2023) The server ate all my memory
  5. (23 Jan 2023) The big server that couldn’t handle the load
  6. (16 Jan 2023) The heisenbug server
  7. (03 Oct 2022) Do you trust this server?
  8. (15 Sep 2022) The missed indexing reference
  9. (05 Aug 2022) The allocating query
  10. (22 Jul 2022) Efficiency all the way to Out of Memory error
  11. (18 Jul 2022) Broken networks and compressed streams
  12. (13 Jul 2022) Your math is wrong, recursion doesn’t work this way
  13. (12 Jul 2022) The data corruption in the node.js stack
  14. (11 Jul 2022) Out of memory on a clear sky
  15. (29 Apr 2022) Deduplicating replication speed
  16. (25 Apr 2022) The network latency and the I/O spikes
  17. (22 Apr 2022) The encrypted database that was too big to replicate
  18. (20 Apr 2022) Misleading security and other production snafus
  19. (03 Jan 2022) An error on the first act will lead to data corruption on the second act…
  20. (13 Dec 2021) The memory leak that only happened on Linux
  21. (17 Sep 2021) The Guinness record for page faults & high CPU
  22. (07 Jan 2021) The file system limitation
  23. (23 Mar 2020) high CPU when there is little work to be done
  24. (21 Feb 2020) The self signed certificate that couldn’t
  25. (31 Jan 2020) The slow slowdown of large systems
  26. (07 Jun 2019) Printer out of paper and the RavenDB hang
  27. (18 Feb 2019) This data corruption bug requires 3 simultaneous race conditions
  28. (25 Dec 2018) Handled errors and the curse of recursive error handling
  29. (23 Nov 2018) The ARM is killing me
  30. (22 Feb 2018) The unavailable Linux server
  31. (06 Dec 2017) data corruption, a view from INSIDE the sausage
  32. (01 Dec 2017) The random high CPU
  33. (07 Aug 2017) 30% boost with a single line change
  34. (04 Aug 2017) The case of 99.99% percentile
  35. (02 Aug 2017) The lightly loaded trashing server
  36. (23 Aug 2016) The insidious cost of managed memory
  37. (05 Feb 2016) A null reference in our abstraction
  38. (27 Jan 2016) The Razor Suicide
  39. (13 Nov 2015) The case of the “it is slow on that machine (only)”
  40. (21 Oct 2015) The case of the slow index rebuild
  41. (22 Sep 2015) The case of the Unicode Poo
  42. (03 Sep 2015) The industry at large
  43. (01 Sep 2015) The case of the lying configuration file
  44. (31 Aug 2015) The case of the memory eater and high load
  45. (14 Aug 2015) The case of the man in the middle
  46. (05 Aug 2015) Reading the errors
  47. (29 Jul 2015) The evil licensing code
  48. (23 Jul 2015) The case of the native memory leak
  49. (16 Jul 2015) The case of the intransigent new database
  50. (13 Jul 2015) The case of the hung over server
  51. (09 Jul 2015) The case of the infected cluster