+972 52-548-6969Psychic Debugging
time to read 1 min | 39 words
I think that I am getting too much of those recently:
Ayende @ Rahien
Ayende @ Rahien
Oren Eini aka Ayende Rahien
CEO of Hibernating Rhinos LTD,
which develops RavenDB,
a NoSQL Open Source Document Database.
FUTURE POSTS
- An optimization story:–27% runtime costs for 8 lines of code - 9 hours from now
- Cumulative computation with RavenDB queries - about one day from now
- Feature Design: ETL for Queues in RavenDB - 2 days from now
- re: Why IndexedDB is slow and what to use instead - 3 days from now
- Implementing a file pager in Zig: What do we need? - 4 days from now
And 8 more posts are pending...
There are posts all the way to Dec 22, 2021
RECENT SERIES
-
Challenge
(63):
03 Nov 2021 - The code review bug that gives me nightmares–The fix -
Talk
(6):
23 Apr 2020 - Advanced indexing with RavenDB -
Production postmortem
(32):
17 Sep 2021 - The Guinness record for page faults & high CPU -
re
(29):
23 Jun 2021 - The performance regression odyssey
RECENT COMMENTS
-
By Oren Eini on RavenDB custom sorting and when not to use it
-
By Itay on RavenDB custom sorting and when not to use it
-
By Oren Eini on RavenDB Subscriptions & Messaging patterns
-
By Oren Eini on RavenDB Subscriptions & Messaging patterns
-
By Milosz on RavenDB Subscriptions & Messaging patterns
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Comments
What?
So is it true, you really can't read thoughts?
HAHA!!! OMG that's a good answer. I get those kind of questions in my mailbox some times. Brilliant.
Stop being smart and they stop asking questions.
Does your product include a few bullet-proof simple real world examples or do the customers just try to implement it using the dribs and drabs of information they get from the blog?
Bob,
Can you figure out which product he is talking about?
I certainly couldn't
Ayende,
I sure hope this wasn't a customer, I respect your talents and your software but you may want to take a step back when it comes to customer service. It is just as important, if not more important in some respects as the quality of the software you deliver.
You may want to read this: http://www.ccpact.com/w/page/13949456/FrontPage
Don't get me wrong, I hate it when people email me clear out of the blue with random programming questions. Its very easy to be condescending and arrogant, its extremely taxing and difficult to be helpful and understanding to their problems. Thats the real challenge in business!
Also don't expect to get the information you need from a customer, on the first try or perhaps ever!
"Am i missing something"
Yes.
Eric,
No, he wasn't a customer.
It would have been easier if he had been, probably
Really liked the opening..
..
Who are you?
..."
and a strong finish with the debugging advice. Haven'd used INotifyCollectionChanged extensively, but your physic advice is right on.
Wonder the person replied back?
Baskin
Also missing: punctuation.
It was probably someone who stumbled on the blog and was trying to be given the tools/knowledge to do their job instead of being able to do the work themselves.
I see it all the time, although usually it's somewhere in the comments of a blog and not an actual email; a poorly-worded and vague comment that is along the lines of: "i am working on a similar problem please give me the code u used to fix this problem" and nothing else provided - obviously someone trying to pass themselves off as a programmer but without any clue what they're doing.
I would not have even replied.
I'd have probably answered
"Why would I care?"
Sometimes it is just for fun: How many smart as..s will be answering some silly question?
And I have joined you all with my post
@Mark Petrov that would be quite arrogant. :)
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