Customer experience to treasure

time to read 1 min | 64 words

I just finished talking with Apple Store's support. Due to a misunderstanding on my part, I ended up buying two iWorks licenses, instead of one. I called the store, got a human in less than a minute, explained the issue, waited a bit while she fixed things up so I get a refund for the extra license, done.

I wish it was all like this.