In my company, I have a simple rule. If you want a tool, ask for it, you’ll get it. If you want training, ask for it, you’ll get it. If you want technical books, let me know, you’ll get it. I don’t ask questions, and I don’t try to enforce any rules around that. I got requests for things like Pluralsight subscription (very relevant) and technical books on topics that we probably would never touch (which I happily purchased). But by far, I don’t get many requests for stuff. Things gotten so bad that we had a marketing effort internally to get people to ask for stuff.
I’ll repeat that: I had to actively make it attractive to have people send me an email “can you get us XYZ”.
There is no tedious process involving multiple pitches and getting buy in. There is literally just send an email and you’ll get it. And people don’t take advantage of this option.
Recently, I tried outsmarting my folks, and put that as an item for the current sprint. Something like: “Suggest a courses / conference / training that you should to this quarter”. I got push back from the team leaders, saying that no one could find something that they wanted to go to.
I’m still in the process of trying to find a solution to this problem, to be frank.
I thought about just giving individual people a budget and just letting them handle that directly. That actually fails for a bunch of reasons:
How do you pay for this? Simplest would be to just have the developers pay and reimburse them for that money. I don’t like this option, because there is no need for the dev to float money for the company. Especially since some of these can be fairly high. The cost of a training course, for example, can be thousands of dollars. At that point, it is likely that we are going to have a discussion on this anyway, so I might as well pay that directly. The same applies for tooling / books, etc (although they usually cost less).
Of more interest to me is that if there is a tool / training that one dev wants to go, it is likely that others will want as well. That matters, because you can usually get volume discounts instead of paying for multiple individual options.
Finally, there are tools, and then there are tools. What sort of text editor you use doesn’t really matter to me. Nor do I care what sort of Git client you use. But a tool that is used to generate code, or part of the build / test process, is something that I do care about and want to look at.
What we end up with is a situation where you can’t decentralize the process, but we also can’t seem to get the people involved to just ask.
I would like to hope that this is because they have everything they need. I have tried to make the process as smooth and painless as possible, with no takers. At this point, I’m just going to go an meditate over this bit of wisdom.