Businesses that are a joy to work with: Skills Matter
I don’t believe that I ever did this, but I was just completely blown away by Skills Matter.
Please note, I never actually dealt with them as a student, although I got great feedback from the people I taught about them in that capacity. I am talking here solely about dealing with them as a service provider.
I have been working with them since 2008, and we have a great working relationship. I am routinely dealing with many businesses, and almost always you have this… friction. I usually have great rapport with the technical people with whom I work, but then it comes to dealing with other departments, it can be… annoying.
With Skills Matter, not only was it never the case. They go out of their way to make it easy and fun to work for them. I can’t talk about the “straw that broke the camel’s back” and was the trigger for this post, but I can talk about some other things.
From spreading the word about RavenDB and NHibernate by organising talks with me for the Skills Matter community to helping me with a payment dispute that I had with a hotel (that I reserved, but they took care of all the details of getting my money back and saved me tons of international calls an angst) to being willing and able to accommodate screw ups (oops, I missed the plane) in the most pleasant way possible and all the stuff they do for the developer community.
In my time working with them, I found them to be honest, hardworking, professional, ethical and in general Very Good People.