Ayende @ Rahien

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Frustration, thy name is Apple

Anyone who raves about Apple products has never seen what happens when you leave the straight & narrow:

image

Yes, I uninstalled & installed it (multiple times).

No idea what is going on, but pretty annoyed.

Comments

Omer van Kloeten
08/16/2010 08:50 AM by
Omer van Kloeten

This happened to me when I tried to upgrade to 9.2. You need to uninstall every single piece of software Apple has on your computer and install a fresh installation of iTunes.

This is why I don't upgrade iTunes until I ABSOLUTELY have to (for instance, 9.2 that was required for iOS4).

Ayende Rahien
08/16/2010 08:51 AM by
Ayende Rahien

Omer,

I did that, TWICE.

No joy.

Kristof Claes
08/16/2010 08:54 AM by
Kristof Claes

Join the club! I'm getting pretty annoyed with iTunes too. When I purchase an album from the iTunes store, iTunes has to "process" each song after downloading it. This "processing" takes up to 3-4 minutes per song (!!!) and it uses 99% of my CPU power. So downloading an album containing 10 songs takes about 30-40 minutes and I can't do anything else because iTunes is eating up my CPU.

Apparently this is a pretty common problem that's been around for quite some time but Apple doesn't seem to do anything about it. I've read that this "processing" only happens when downloading 256kbps songs. The "processing" is actually iTunes converting the songs to 128kbps for iPod compatibilty. How stupid is that?

Andrew
08/16/2010 08:58 AM by
Andrew

Hmm I gave up on ITunes about 5 years ago after it renamed thousands of my carefully named files without asking me - looks like I haven't missed much.

Omer van Kloeten
08/16/2010 08:59 AM by
Omer van Kloeten

@Oren,

You might want to look for a guide that explains how to obliterate EVERYTHING Apple from your specific OS, do that, restart and try again. Otherwise, I can't help you there.

I wouldn't try their support, though. Apart from calling me Robert, they haven't said anything worth noting.

NC
08/16/2010 09:07 AM by
NC

Ahhh the joys of....

Ahhh the pains of Apple products.

Same as Andrew, haven't touched ITunes since i got rid of my iPood.

James
08/16/2010 09:27 AM by
James

iTunes "needs" QuickTime like Windows "needed" Internet Explorer.

It's utter bollocks.

JKP
08/16/2010 10:20 AM by
JKP

@Kristof

It was my understanding that the "Processing" was actually the point where it encodes your personal details in the file so that you can be caught if you share your files:

gizmodo.com/.../yep-itunes-embeds-your-email-ad...

Better hope your iPod doesn't get stolen by someone who likes to share music tracks.

Kristof Claes
08/16/2010 11:11 AM by
Kristof Claes

@JKP: So iTunes needs 3-4 minutes to encode my personal details in a song? That's even more ridiculous :)

DT
08/16/2010 11:14 AM by
DT

Never had this problem myself fortunately, but crap cleaner has done wonders for me before

  1. Uninstall as described by apple: http://support.apple.com/kb/HT1923

  2. Run Crap Cleaner http://www.mrbass.org/freeware/crapcleaner/. Optionally do a couple searches in registry to ensure everything is gone.

  3. Lit magic iCandles and do your weekly blood sacrifice to Steve.

  4. Reinstall

Chris Patterson
08/16/2010 12:11 PM by
Chris Patterson

Looks like a Windows installer issue. Never had a problem on OS X.

Chris Marisic
08/16/2010 12:36 PM by
Chris Marisic

I just patently refuse to install quicktime. There is no reason I would ever install that crapware product. In the 0.01% chance I need to view a quicktime video I have quicktime alternative installed with VLC.

Dave
08/16/2010 01:47 PM by
Dave

Steve (implicit) says: Buy a Mac and your troubles are over.. ;-)

Christopher Bennage
08/16/2010 01:57 PM by
Christopher Bennage

Ha! I was just reading Hamlet this weekend. "X thy name is Y!"

Jeremy
08/16/2010 03:14 PM by
Jeremy

JKP is talking out of his ass. Kristof was right in the first place, but just needs to open the iTunes preferences and turn off recompression for iPods. That and maybe buy a computer from this millennium. :)

y
08/17/2010 03:00 AM by
y

Dumped iTunes for good about 2 weeks ago. Should have done it 2 years ago!

Kristof Claes
08/18/2010 08:36 AM by
Kristof Claes

@Jeremy: Thanks man, I will try that when I get home this evening!

B.J. Dweck
08/18/2010 12:00 PM by
B.J. Dweck

I've been saying that for YEARS. I manage a mixed Mac/Windows IT infrastructure for a small business. We encounter issues on both platforms just as frequently. The difference is: on a Windows machine, you can fix it if you dig deep enough. On a Mac, if at first it doesn't work, all you can do is try-try again... which gets you nowhere...

Kristof Claes
08/20/2010 04:04 PM by
Kristof Claes

@Jeremy: I can't find that option anywhere :(

[ICR]
08/21/2010 05:41 PM by
[ICR]

Noone likes iTunes. Not even fanboys. It's not Cocoa after all.

Comments have been closed on this topic.