Answering customer questions previous: Testing Rhino Service Bus applications next: The best multi threading debugging tool is Microsoft Excel This made me laugh: And yes, I am aware that laughing at my own action is… strange. Comments 05/08/2012 09:28 AM by Moti @Ayende, Off-topic. Every time i accidently use IE to read your blog, the RavenDBProfiler throws errors at me. The error is on templates.forEach (line 13) - forEach throws "Object doesn't support this property or method" 05/08/2012 09:47 AM by Owen Moti, Your feedback is very important to us. We value customer feedback and participation. Your question has been forwarded to the responsible people who will contact you shortly with a full and complete answer. In the meantime, would you like to complete a customer satisfaction survey? 05/08/2012 12:43 PM by configurator Owen, Your feedback is very important to us. We value customer feedback and participation. Your question has been forwarded to the responsible people who will contact you shortly with a full and complete answer. In the meantime, would you like to complete a customer satisfaction survey? 05/08/2012 03:54 PM by Jason I once asked a question on the RavenDB google group before I was a real paying RavenDB customer. In less than 30 minutes, the question was answered with "It's a bug, I just fixed it and it will be in the next nightly build" or something similar. I (or rather the customer I was working for) became a paying RavenDB customer shortly thereafter. 05/08/2012 07:47 PM by Rafal Jason, it's really a blessing if customers don't mind being also beta-testers ;) 05/09/2012 03:45 AM by Harry Steinhilber @Rafal, There is no such thing as bug free software. And when you can get a fix within 24 hours as opposed to waiting 6 months for a service pack, or two years for a new release, that is a vastly better system for the customer. 05/09/2012 03:33 PM by Bryan When I first started experimenting with RavenDB about a month or so ago, honestly I've lost track of how long ago it was, could probably find it in the google group archives, I was having a problem starting the RavenDB server on both my home machine and the one at work. I gave a shout-out for help on the google group and after exchanging a couple of emails Oren contacted me on Skype and we had the problem resolved within 20 minutes or so. BTW, I never did figure out how NLOG got into the GAC on those two machines. I haven't found anything that was broken by removing it. Comments have been closed on this topic.