Ayende @ Rahien

Mathias commented on More on the joy of support: My trial expired!

Wed, 23 Feb 2011 16:23:23 GMT

O_O Ayn Rand turning over in her grave

Harvey commented on More on the joy of support: My trial expired!

Tue, 18 Jan 2011 21:54:04 GMT

We bought a license for NHProf at my last job and I must say that Ayende was good about finding and eliminating some bugs we had with the product. Invaluable tool for working with nhibernate.

Abdu commented on More on the joy of support: My trial expired!

Tue, 18 Jan 2011 01:16:25 GMT

Why not make the message clearer by saying something like 'you are trying to install a trial license on a machine which already had a trial license which expired'. Saves you from time consuming support issues. The user then will understand exactly why. Interesting the guy created a box specially for efprof. Although it's a good way to know which site "shares" email addresses.

NC commented on More on the joy of support: My trial expired!

Tue, 18 Jan 2011 00:07:24 GMT

I used trial version on 4 separate occasions using different email addresses for 1-off things debugging. This is because I was only needing it to debug an issue then i had no use for it anymore. Usage was < 1 hour each time over like 5 months. This is prior to the monthly subscription going in. But then I rolled NH into a personal project where it actually became useful to use it more often that I purchased a license. Now I've just rolled NH at work over the past month and waiting for the guy with $ to get back from holiday so we can buy some more licenses.

Warez commented on More on the joy of support: My trial expired!

Mon, 17 Jan 2011 21:36:15 GMT

If I cannot use mailinator, can I use hotmail or gmail?

Steve commented on More on the joy of support: My trial expired!

Mon, 17 Jan 2011 20:47:11 GMT

Harry, Really? You go through all the bother of loading up a trial with no need to actually use the product? I think the far more likely case is people just don't want to pay for something and they'll gladly keep re-installing the free trial as many times as is needed.

Harry M commented on More on the joy of support: My trial expired!

Mon, 17 Jan 2011 18:18:55 GMT

@Frans Bouma - that situation isn't really that rare. I (like I suspect a lot of people) love installing shiny tools before really having a serious use-case for them, and use up free trials before giving the tool an evaluation in the situation it is designed for. Now me and the tool vendor are in a losing situation. The 30 day trial should be "30 days of actual usage".

Warez commented on More on the joy of support: My trial expired!

Mon, 17 Jan 2011 15:42:09 GMT

Has someone found key-gen or crack yet?

Shuhel Ahmed commented on More on the joy of support: My trial expired!

Sun, 16 Jan 2011 18:46:20 GMT

I am not sure it is the right place to say this but I my defense, I already tried "Contact Us"! I am trying to get a trail license of NHProf. I am registered and as the web site(NHprof site) says, "License will be sent to you shortly". It is been 24 hours and i still didn't get it. I hope you wont call me "impatient"

NicoGranelli commented on More on the joy of support: My trial expired!

Sun, 16 Jan 2011 18:27:27 GMT

Hilarious. People don't just want something free, they demand it

gs commented on More on the joy of support: My trial expired!

Sun, 16 Jan 2011 17:59:35 GMT

My opinion has always been, if I can't bill for something like NHibernate Profiler, it is time to start looking for a new client. I guess not everyone has that luxury, but it'd be a big sign to me to start looking for new work. I'd also like to add that I had some license trouble similar to this and Ayende was very quick to respond and fix the problem (I think a simple reinstall was what did it).

configurator commented on More on the joy of support: My trial expired!

Sun, 16 Jan 2011 17:49:33 GMT

Damn, my plan is foiled! j/k I would like to confess that while I'm using the trial and loving it I stand a rather slim chance to actually buying NHProf at the moment; while I would very much like to, my current project will be finished before the trial so I won't have any reason to actually buy it. That said, next time I use NHibernate I'll definitely buy this tool; it has immensely improved our current codebase and I feel it's an invaluable tool when working with an O/RM.

Ayende Rahien commented on More on the joy of support: My trial expired!

Sun, 16 Jan 2011 12:36:08 GMT

Okay, that is interesting. Just had to remove an anti Semitic comment.

Frans Bouma commented on More on the joy of support: My trial expired!

Sun, 16 Jan 2011 11:28:59 GMT

The world is full of free-loaders. The amount of whiny stories I've read in the past years related to "expired trial" licenses, "I work for an NGO / charity so can I have the license for free?" is too big to imagine. The charity angle, I can understand that a tiny bit (it's a request for sponsorship really), however I then always wonder if the computers they're developing software on are also supplied for free... There's always a chance people install the trial, test it for an hour, forget about it, and after a few months realize they need it -> expired, but those cases are rare.

Daniel commented on More on the joy of support: My trial expired!

Sun, 16 Jan 2011 10:25:38 GMT

what happens if I use several emails to get a longer trial period?