http://ayende.comAyende @ RahienCopyright (C) Ayende Rahien 2004 - 2021 (c) 202660@Mark Petrov that would be quite arrogant. :) http://ayende.com/4736/psychic-debugging#comment14http://ayende.com/4736/psychic-debugging#comment14Thu, 06 Jan 2011 12:24:43 GMTSometimes it is just for fun: How many smart as..s will be answering some silly question? And I have joined you all with my post http://ayende.com/4736/psychic-debugging#comment13http://ayende.com/4736/psychic-debugging#comment13Wed, 05 Jan 2011 08:17:12 GMTI'd have probably answered "Why would I care?" http://ayende.com/4736/psychic-debugging#comment12http://ayende.com/4736/psychic-debugging#comment12Fri, 31 Dec 2010 15:57:47 GMTIt was probably someone who stumbled on the blog and was trying to be given the tools/knowledge to do their job instead of being able to do the work themselves. I see it all the time, although usually it's somewhere in the comments of a blog and not an actual email; a poorly-worded and vague comment that is along the lines of: "i am working on a similar problem please give me the code u used to fix this problem" and nothing else provided - obviously someone trying to pass themselves off as a programmer but without any clue what they're doing. I would not have even replied. http://ayende.com/4736/psychic-debugging#comment11http://ayende.com/4736/psychic-debugging#comment11Fri, 31 Dec 2010 15:18:53 GMTAlso missing: punctuation. http://ayende.com/4736/psychic-debugging#comment10http://ayende.com/4736/psychic-debugging#comment10Wed, 29 Dec 2010 18:37:18 GMTReally liked the opening.. .. Who are you? ..." and a strong finish with the debugging advice. Haven'd used INotifyCollectionChanged extensively, but your physic advice is right on. Wonder the person replied back? Baskin http://ayende.com/4736/psychic-debugging#comment9http://ayende.com/4736/psychic-debugging#comment9Wed, 29 Dec 2010 17:42:17 GMTEric, No, he wasn't a customer. It would have been easier if he had been, probably http://ayende.com/4736/psychic-debugging#comment8http://ayende.com/4736/psychic-debugging#comment8Wed, 29 Dec 2010 17:36:35 GMT"Am i missing something" Yes. http://ayende.com/4736/psychic-debugging#comment7http://ayende.com/4736/psychic-debugging#comment7Wed, 29 Dec 2010 17:32:55 GMTAyende, I sure hope this wasn't a customer, I respect your talents and your software but you may want to take a step back when it comes to customer service. It is just as important, if not more important in some respects as the quality of the software you deliver. You may want to read this: [http://www.ccpact.com/w/page/13949456/FrontPage](http://www.ccpact.com/w/page/13949456/FrontPage) Don't get me wrong, I hate it when people email me clear out of the blue with random programming questions. Its very easy to be condescending and arrogant, its extremely taxing and difficult to be helpful and understanding to their problems. Thats the real challenge in business! Also don't expect to get the information you need from a customer, on the first try or perhaps ever! http://ayende.com/4736/psychic-debugging#comment6http://ayende.com/4736/psychic-debugging#comment6Wed, 29 Dec 2010 17:32:46 GMTBob, Can you figure out _which_ product he is talking about? I certainly couldn't http://ayende.com/4736/psychic-debugging#comment5http://ayende.com/4736/psychic-debugging#comment5Wed, 29 Dec 2010 15:00:52 GMTDoes your product include a few bullet-proof simple real world examples or do the customers just try to implement it using the dribs and drabs of information they get from the blog? http://ayende.com/4736/psychic-debugging#comment4http://ayende.com/4736/psychic-debugging#comment4Wed, 29 Dec 2010 14:58:38 GMTStop being smart and they stop asking questions. http://ayende.com/4736/psychic-debugging#comment3http://ayende.com/4736/psychic-debugging#comment3Wed, 29 Dec 2010 13:39:50 GMTHAHA!!! OMG that's a good answer. I get those kind of questions in my mailbox some times. Brilliant. http://ayende.com/4736/psychic-debugging#comment2http://ayende.com/4736/psychic-debugging#comment2Wed, 29 Dec 2010 12:33:41 GMTWhat? So is it true, you really can't read thoughts? http://ayende.com/4736/psychic-debugging#comment1http://ayende.com/4736/psychic-debugging#comment1Wed, 29 Dec 2010 11:58:00 GMT