http://ayende.comAyende @ RahienCopyright (C) Ayende Rahien 2004 - 2021 (c) 202660I had this discussion several times at my old workplace. It's all very well coming up with a nice figure that undercuts the nearest competitor - but you need your costs to come in at under that nice figure. Same with offering services like "24x7 phone support" - Unless someone's working for free, that costs real money too. http://ayende.com/4721/and-then-you-ll-make-it-up-in-volume-right#comment4http://ayende.com/4721/and-then-you-ll-make-it-up-in-volume-right#comment4Mon, 13 Dec 2010 22:37:04 GMTWhat was the complexity they were avoiding - security sandboxing? http://ayende.com/4721/and-then-you-ll-make-it-up-in-volume-right#comment3http://ayende.com/4721/and-then-you-ll-make-it-up-in-volume-right#comment3Mon, 13 Dec 2010 13:28:08 GMTEons ago, when IT departments had their resource limited, the question would be: "do we have enough servers to make it running all night long?". If no, the deliberations about buying would have been started. Now, because of the ease, the question is postponed for a while, isn't it? http://ayende.com/4721/and-then-you-ll-make-it-up-in-volume-right#comment2http://ayende.com/4721/and-then-you-ll-make-it-up-in-volume-right#comment2Mon, 13 Dec 2010 13:23:40 GMTmaybe they run a charity;) http://ayende.com/4721/and-then-you-ll-make-it-up-in-volume-right#comment1http://ayende.com/4721/and-then-you-ll-make-it-up-in-volume-right#comment1Mon, 13 Dec 2010 12:33:09 GMT