Ayende @ Rahien

Steve commented on Sometimes support reply: Your machine is hosed

Mon, 04 Oct 2010 14:29:29 GMT

You know, what works for me is if I compile against x86 and NOT AnyCpu. Let me guess, you're running an x64 OS, right?

James commented on Sometimes support reply: Your machine is hosed

Mon, 04 Oct 2010 06:26:35 GMT

The problem clearly isn't your code, Microsoft standard open file dialog is causing that error. If it's not reliably thrown by your code every time when he goes down that code path, the problem is their hardware. Nobody likes hearing that though, but since you're probably speaking with a developer they may be more understanding. I would strongly suspect a shell extension or something like a misconfigured/installed VirtualCloneDrive/DaemonTools.

Will Hughes commented on Sometimes support reply: Your machine is hosed

Mon, 04 Oct 2010 00:30:08 GMT

@Configurator: As a guess: The main window of the application? :) What Mitch Denny says rings true... It's probably an over sensitive bit of AV software.

Mitch Denny commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 23:51:43 GMT

Sometimes anit-virus software can cause this behaviour with .NET.

configurator commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 23:23:26 GMT

I wonder what's in 'EFProf;component/mainwindow.xaml' Line 235 Position 3.

Andrew commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 23:02:15 GMT

Perhaps his memory is corrupt or damaged :)

configurator commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 19:52:24 GMT

@tobi: Except it probably can't be fixed that way. Rebooting isn't magic, you know.

tobi commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 19:46:23 GMT

In order to cut down on support calls you can at least tell the user that the problem can probably be fixed by rebooting when an AccessViolation occurs. On the other hand every customer contact is an opportunity to enhance the relation with him.

Markus commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 19:15:49 GMT

I got the same error because of DEP (Data Execution Prevention). Maybe this helps you out, too: editbin.exe /NXCOMPAT:NO

schorsch commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 19:11:07 GMT

Do you use the RestoreDirectory property of OpenFileDialog class? Maybe the user opened a file in another application and the directory was stored. If the directory was on an external disk it could be a problem if the drive no longer exists.

Ayende Rahien commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 16:06:41 GMT

Damien, A few DllImport calls, yes.

Ayende Rahien commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 16:04:32 GMT

Richard, Sometimes, yes.

Damien Guard commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 16:02:55 GMT

Do you use any unmanaged calls/code directly elsewhere in your app? [)amien

Richard Slater commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 14:03:56 GMT

Do you find that even once you explain that their computer is bust not your software, they still want you to fix it?

Krlm commented on Sometimes support reply: Your machine is hosed

Sun, 03 Oct 2010 11:17:10 GMT

You can get memory dump file from this crush and check what's going on. But certainly you'r right, it seems like the problem lies outside your app. Regards.