Ayende @ Rahien

John Rayner commented on Commercial Support for Open Source Software

Tue, 04 Dec 2007 15:48:13 GMT

Someone I work with put a call through to Red Hat. He was told that they are *not* supporting NHibernate any more since. He also told me that this change was linked to Sergey Koshcheyev leaving.

ferrari-red commented on Commercial Support for Open Source Software

Tue, 04 Dec 2007 13:16:51 GMT

-- Ayende Rahien > ...not really important when enough money is on the table. I love your brusquerie, Oren. :-)

Ayende Rahien commented on Commercial Support for Open Source Software

Mon, 03 Dec 2007 23:56:01 GMT

CollabNet, IIRC

Tom Opgenorth commented on Commercial Support for Open Source Software

Mon, 03 Dec 2007 23:53:32 GMT

Thanks for this. Started a new contract today, and after pressing the client as to why they didn't want OSS, they commented that they wanted somebody they could phone for support (or to bitch at). Saves me have to look this up. :) Now, do you know of anybody offering commercial support for Subversion?

Ayende Rahien commented on Commercial Support for Open Source Software

Mon, 03 Dec 2007 23:10:40 GMT

Josh, If you want, we can discuss a Rhino Mocks SLA privately. It will cost you, but time zone differences are not really important when enough money is on the table. :-)

Josh commented on Commercial Support for Open Source Software

Mon, 03 Dec 2007 23:04:24 GMT

Okay - commercial support for Rhino Mocks... somehow I don't see my company feeling safe about using the support backing of a single guy in a vastly different time zone to the commercial support of a company like Microsoft (assuming they released a mocking framework), Granted I know I'd probably get a better answer out of you than MS in a support call... but, most companies won't politically make the choice of a product that has a single person behind it.

Jimmy Bogard commented on Commercial Support for Open Source Software

Mon, 03 Dec 2007 22:28:41 GMT

But are the JBoss folks great golfers? That's where most software decisions are made in the enterprise, on the golf course. Some issues: - FUD speaks loudly to those who don't know better - Those that don't know better are usually the ones making enterprise-level software purchasing/standardization decisions We tried to get ReSharper as part of our corporate standard, and got back this reply: "Have you considered the code quality standard tool, DevPartner Studio?" Nothing against DevPartner Studio, but if people making these decisions can't see the difference, it's an uphill battle for us.

Ayende Rahien commented on Commercial Support for Open Source Software

Mon, 03 Dec 2007 22:22:47 GMT

Go to Castle Stronghold for that, if you want, they offer the same as well.

jdn commented on Commercial Support for Open Source Software

Mon, 03 Dec 2007 22:17:39 GMT

..that's not very encouraging if they won't even explicitly list it.

Ayende Rahien commented on Commercial Support for Open Source Software

Mon, 03 Dec 2007 22:06:42 GMT

Afraid not, you have to call them for that.

jdn commented on Commercial Support for Open Source Software

Mon, 03 Dec 2007 22:01:12 GMT

I see on Hibernate's site where they say commercial support for Hibernate is offered by JBoss, but only free support for NHibernate in the forums. I don't see anything explicit in the JBoss and/or Redhat links that explicitly mention NHibernate. Do you have a better direct link? TIA